Appointment Deposit & Cancellation Policy

Your appointment is reserved especially for you.  We value your business and ask that you respect our scheduling policies. Please arrive 15 minutes before your scheduled appointment time. This will allow enough time to fill out and update any needed forms and to begin your appointment as close to the scheduled time as possible.   Late arrival may result in the need to reschedule your appointment (which may require an additional deposit) so that we may best serve you as well as the other clients on that day.

Appointment Deposit Policy

A deposit is required for all appointments at the time of scheduling to confirm and hold your appointment time. Your deposit will be applied to your balance due at the beginning of your appointment. 


*Appointments without a deposit will be canceled within 24 hours of scheduling. 


All Session Appointments:                      $20.00 deposit/fee


All Treatment Package Appointments:    $100.00 deposit/fee

Dietitian Consult Appointments:             $ 25.00 deposit/fee


To complete your deposit you will be emailed an invoice that will need to be completed the day your appointment is made to be able to book and hold your appointment.


Cancellation/No Show & refund policy

We ask for at least 24 hours notice (email is preferred), as a courtesy, if you will need to cancel or


reschedule your appointment.  We are more than happy to reschedule your appointment and apply


your deposit towards a future appointment if you give at least 24 hours notice.


We understand that unplanned circumstances can occur and you may need to cancel or reschedule


your appointment. If you reschedule or cancel your appointment less than 24 hours prior to your


appointment time your deposit is nonrefundable and a new deposit will be required to book any


future appointment.   


Please note: If you miss an appointment without calling at least 24 hours in advance for the Dietitian or a scheduled treatment, the following will apply:

Dietitian Consultation, Cancellation/No-Show for Scheduled Treatment/Service: 

your deposit will be nonrefundable